Three years ago, I had a service-based business owner come to me in complete panic mode. Revenue was good, really good. But every month felt like Russian roulette. One month they'd have $15K in the bank, the next month they'd be scrambling to cover payroll. The books? Technically "organized." Every transaction was categorized. Every receipt was filed. But when I asked them what their actual profit was per client, they had no clue. That's when I realized organized books and us